Privacy Policy
(Last updated 10.10.2018)
Welcome to ORRANNI online store. We value our customers and take your privacy seriously. In order to make you feel comfortable and secure in our online store, ORRANNI (the "Company") has taken many precautions to guard your privacy and personal information while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog. The Company adopted and shares this "Privacy and Security Policy" (the "Policy") so you know what information we collect, how we use it, and how to get additional information. As with all websites, there are risks beyond the Company’s control. To ensure your privacy, you may visit us personally, call us at 0086 18899767373, or make a purchase from our catalog.
What personal information is being collected?
orranni.com (the "Site") collects and stores the following kinds of information:
A. Information about your computer and about your visits to and use of the Site (including your IP address, geographical location, browser type of version, operating system, length of visit, page views, Site navigation)
B. Information relating to any transactions carried out between you and us on or in relation to this Site, including information relating to any purchase you make of our goods or services (names, physical addresses, mailing addresses, credit card numbers and expiration dates are needed for orders placed on the Site)
C. Information about you such as your name, and e-mail address (where possible), the e-mail addresses of those who communicate with us via-email (to receive our newsletters), and information volunteered by customers, such as survey information, requests for information, and/or Site registrations
D. Aggregate information on what pages customers access or visit.
How do I update personally identifiable information?
You can update your personal information by e-mailing us at: bruce@orranni.com or you call at 0086 18899767373 If you are a registered user, you can also update your personal information after logging in on our Site.
How is the information being used and with whom may the information be shared?
The information we collect is used to help us serve our customers. We use the information to improve the content of our Site, notify consumers about updates to our Site, for purchases of goods and services, or resolve problems with a request. Information entered when a person subscribes to our newsletters is not shared.
Registration information is used to allow the Company to communicate better with you and our other customers. The information collected during registration enables us to give e-mail subscribers news articles and offers that correspond with their interests, and to present merchandise and offers to customers that will be of particular interest to them.
- Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the Site. The Company does not retain or store your friends name and e-mail address. The Company will not share your friend’s name and e-mail address with anyone else. - Third Party Service Providers
The Company uses an outside shipping company to deliver the products purchased to you. We use another outside company for credit card processing--it processes credit card payments for goods and services purchased. These companies do not retain, share, store, or use personally identifiable information for any other purposes.
The Company also uses other third parties to process bulk catalog mailings and distribution for our e-mail newsletters. When you sign up for a free catalog or our e-mail newsletter we will share only the information necessary (such as your name, e-mail address, or physical address) for those third parties to provide those services for the Company. Information entered when a person subscribes to our newsletters is not shared with third parties for marketing or promotional purposes. These third parties are not allowed to use your personally identifiable information for any other purpose.
What information does the Company disclose to law enforcement agencies?
The Company does not voluntarily share or provide information to law enforcement agencies. However, the Company reserves the right to disclose your personally identifiable information, including any order purchased, as required by law. The Company will cooperate with investigations conducted by law enforcement agencies. Mere telephone requests will not be honored from any law enforcement agency. The Company will require some documentation evidencing the law enforcement agencies involvement and need to receive the information requested. Any request without a warrant, subpoena, or court order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
In addition, the Company reserves the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights and/or comply with a discovery request in a judicial proceeding (civil or criminal), subpoena, court order, or other legal process served on the Company.
What organization is collecting the information?
Personal information that you offer to the Company using the On-line Store is collected by the Company and used for future customer updates that are specifically aimed at your preferences.
What is a cookie and how is it used?
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. It is usually a small text file that is stored on your computer's browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. The website stores a corresponding file to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address. Persistent cookies enable our Site to recognize you when you visit the Site.
The Company may use both “session” cookies and “persistent” cookies on the Site. Session cookies are not placed on the user’s hard drive. A session cookie is used to keep track of you while you navigate the Site, including keeping track of items in your shopping cart. This cookie disappears when the session expires or the user closes the browser. It is never saved or written to the user's computer.
- Google Cookies
We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the Site. These cookies help us increase the Site’s effectiveness for our visitors. These cookies are set and read by Google.
We use AdWords remarketing to market our Sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. Some of our business partners (e.g. , advertisers) may also send you or use cookies on our Site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by the Site only and does not cover the use of cookies by any advertisers.
What choices do I have?
If you do not agree and accept this Policy, do not use this Site. You may make your purchases in person, by calling 0086 18899767373, through the catalog, or by writing to bruce@orranni.com.
If you wish to receive e-mail advertisements or notices from other companies with similar products, you can opt-in during registration. You may also decide not to receive these e-mails and opt-out, at any time. Registered users may opt-out when they log into their account. All customers can call us at 0086 18899767373 , or e-mail us at bruce@orranni.com to opt-out of e-mail advertisements or notices. If you e-mail the Company to opt-out, the e-mail must come from the same e-mail address that is to be excluded from future e-mail notices. Please Note that the Company also sends e-mails to confirm orders and advise you about order shipments, opting-in or opting-out will not change these e-mails.
Can this Policy be changed?
Yes, the Company reserves the right to amend, modify, or revise this Policy at any time. Technology is constantly changing and this Policy may have to be amended accordingly in the future. In addition, there could be changes to federal and/or state law that would require the Company to revise the Policy. The Company generally will not notify you when this Policy is changed. But, we will post the revised policy. So, you may want to review and check this Policy frequently.
Is this Policy severable?
Yes, the terms of this Policy are severable. If any provision of this Policy is declared or determined to be null, void, inoperative, illegal or invalid for any reason, the validity of the remaining parts, terms or provisions will not be affected thereby and they will retain their full force and effect, and said null, void, inoperative, illegal or invalid part, term or provision will not be deemed to be part of the Policy.
What law governs the use of this Site and where will disputes be litigated?
By using this Site, you agree and consent that your use of the Site, this Policy, and any purchases, will in all respects be interpreted, enforced and governed under the internal laws (and not the conflicts laws) of USA Your use of the Site also constitutes your agreement and consent to jurisdiction in the USA.
Thank you for visiting and using our Site. If you have any questions about our Site or want to report a problem, please contact us.
ORRANNI
Pufeng Rd,Gaoxin District
Xi’an ShaanXi, China
Customer Service Number: 0086 18899767373
E-mail: bruce@orranni.com